phone +254-723-665525    email
phone +254-723-665525    email
  • About Us

    More information about the hotel
  • Rooms

    View our room options
  • Dining

    Food and dining at CIH
  • Contacts

    Contact information
  • Gallery

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  • Meetings

    Meeting and events facilities
  • General Hotel Information


    There is Wi-Fi connection throughout the entire hotel. To access this free service input 1234567890 as the password . In case of any challenges you can dial 100.

    Drinking Water

    Water from the tap is not potable, you will therefore, find one complimentary bottle of drinking water in your room daily, for additional supplies kindly contact reception  department at extension 100. Please note this will be billed to your room account.

    Laundry / Dry Cleaning

    Laundry bags are located in the wardrobe of your room. Kindly fill out the laundry form and our staff will pick up your laundry from your room. Please do not put your laundry bag outside the room.

    Room amenities

    Available upon request, kindly contact our reception department on extension 100.

    Doctor on call

    Should you require medical attention, a doctor is on call at all times for emergencies. Doctor's fee will be billed to your room account.

    Safety Deposit box

    Guest are advised to use the hotel's safety deposit boxes located on all guest rooms for keeping their valuables as hotel's liability is limited for such items.

    Wake-up call

    Should you require a wake-up call, kindly contact our reception staff.

    Currency Exchange

    Major Foreign currencies are exchangeable at the Reception desk.

    Fire and Emergency

    For emergency like fire / earthquake / other emergency please call "100". In case of fire calmly tell our staff the location of the fire and if possible, the extent of it, then leave immediately! Additionally please refer to the "Fire safety and security card" for further fire safety instruction. The evacuation plan is on the back of your door.

    Restaurant hours

    Breakfast is served as from 0630 hrs – 1000 hrs daily. The restaurant remain open until 2300 hrs. Please visit  to get more details on the current promotions.

    In-Room Dining

    Please consult the In-Room dining staff at extension "215", for private dining in your room. Please note that this service is only available between 0630 hrs to 2300 hrs and attracts a service charge of Kenya Shillings 200.

    General Manager’s Extension

    You can contact the Hotel’s General Manager by directly calling extension “200”

    Inter room extension

    Please dial the number of the room number you would like to reach. Room numbers  less than 3 digits you dial 00 then the number.

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